Wood Decks/Fences/Gazebos/Play Systems/Docks/Porches/Pergolas and other outdoor wood

All warranty work has a $100 minimum fee.

Cracking and/or Peeling

We warranty that our sealer/stain (Ready Seal) will not crack or peel on horizontal surfaces for 2 years and for 4 years on vertical surfaces (spindles, support posts, fascia, etc.).  We do not warranty any product chosen by the customer.

·    Ready Seal is a penetrating sealer/stain that soaks into the wood that will wear away over time.  It should not come off by pealing.  In some cases where the wood is new or unusually wet, the sealer/stain may peel off.  In that event Roof-to-Deck Restoration will remove the old stain from the peeling areas and re-stain.  This typically only occurs on horizontal surfaces.  In this example the floor and steps would be re-stripped and resealed/stained.  We would not re-strip and re-seal the vertical areas such as the spindles, supports posts, fascia, etc.

If within 2 years the walking surfaces of the deck begin to peel, CLEAR VIEW PROS Inc.  will re-clean your walking surfaces at a prorated price using the following example.

·       Original price of the project was $600.00

·    The floor portion of the deck was $300.00

·    Contact was made by the customer 12 months after the project was restored

·    Horizontal surfaces are expected to last 2 years

·    .5 (12 months divided by 24 months) multiplied by $300.00 is $150.00 to re-clean and re-stain the walking surfaces

We do not warranty any paint, sealer or stain other than Ready Seal.

Stain color

We warranty the stain color for 2 years on the horizontal surfaces and 4 years on the vertical surfaces.  It should be noted that traffic areas will wear much faster than less traveled areas.  It is also important to know that within 2 years, the floor, in most, cases is definitely going to need to be restored.  Do not expect the floor to look the same for 2 years after it has been stained.  Considering the environment of a horizontal surface, subjected to rain and snow, that is almost impossible.  This warranty allows people to keep their floor looking good at a reduced price if they so choose.  Our warranty is not intended to imply that the floor will retain its original color for the full 2 years.

·    The prorated formula is explained in the example directly above

·    Spindles are warranted for 4 years.  However, an inspection is required by CLEAR VIEW PROS Inc. before approval to determine if the color on spindles is failing or simply needs to be freshened up.  If it is determined the spindles simply need to be freshened up, the warranty will not apply.

Sap and other contaminants

Sap and other contaminants are a product of the wood and of the environment.  There is no way to protect against these contaminants.  However, CLEAR VIEW PROS Inc. will warranty against these types of contaminants.  It will be handled on a case by case basis and will require an inspection by a CLEAR VIEW PROS Inc. person.  In most cases, the prorated example explained above will apply.

Hardwoods

South American wood such as Epay, Ironwood and Tigerwood in most cases will need to be cleaned and sealed/stained every year.  The wood is so dense that the stain simply is not able to penetrate as deeply.  It is expected that these woods will need to be cleaned and resealed yearly.  The prorated example explained above will apply.

Black mold and mildew

Black mold and mildew is spreading and is becoming a bigger problem as time goes by.  CLEAR VIEW PROS Inc. warranties against mold and mildew growth for 2 years on all restored surfaces.  The prorated example above will apply.